HOW TO SEND US A PURCHASE ORDER
Purchase orders are processed by our secure ecommerce partner, FastSpring, ensuring your transaction is safe, efficient, and compliant with industry standards.
PURCHASE ORDER STEPS
- Go to the Key Metric Software online store and add products to your cart.
- Select Invoice from the list of available payment options.
- Provide your contact details (and optional PO number), then click the Generate Invoice button.
- Within 14 days, use the Pay Now button on the invoice to submit payment.
- Software license information will be provided via email upon receipt of invoice payment.
Note: You'll also receive an email with a link to your secure invoice. If you don't receive this email, please ensure that messages from "fastspring.com" are not being blocked.
Invoice Information
Our invoices contain all the information typically required by accounting departments, including:
- Unique invoice number for reference
- Your organization's name and billing address
- Your PO number (if provided during checkout)
- Detailed product descriptions and quantities
- Pricing information including any applicable taxes
- Payment terms and accepted payment methods
- FastSpring's business details as our authorized payment processor
Tax & Documentation
If you require a copy of FastSpring's W-9 form, you can download it here.
For tax exemption requests or to provide tax exemption certificates, please email us at sales@keymetricsoft.com prior to placing your order. Include your organization's name and the products you intend to purchase.
International customers: VAT/GST information can be entered during the checkout process to ensure proper tax handling according to your local requirements.
CONTACT US
Please don't hesitate to email us if you have any questions. We always look forward to hearing from you.